What do people think of Mercury?
The community submitted 297 reviews to tell
us what they like about Mercury, what Mercury can do better, and
more.
What do you think about Mercury?
Leave a rating or review for the community
4.3/5All time (61 reviews)
2/5
Recently (1 review)297 Reviews
Review of Mercury
My account was closed since December 2020. I still don't know why. Nobody has said anything. Last I heard all African founders were locked out. I just want my money sent to me or back to my clients
Pretty, clean, and intuitive interface, virtual cards, regular updates, and responsive customer service make Mercury a win for my company. I recommend it.
Great not very hard to setup, what is closest to a real US bank account
Review of Venture Debt from Mercury
I wish Mercury were available when I first incorporated my company. We've had to deal with so many time-consuming issues with previous banking partners. Mercury really let's you focus on your key differentiators, not wasting time moving money. Couldn't recommend Mercury more!
With today's technology, I don't understand why transferring money in and out takes days. I'm considering moving back to traditional banking because I don't see the benefits of banking with a so-called "bank for startups."
Somehow, they continuously find new ways to screw their customers. It's almost as if they try to think up ways to do the most damage. FOR INSTANCE- This past weekend they did "system maintenance" which CANCELLED EVERY COMPANY'S EXISTING DEBIT CARDS. Would never happen at a legit bank.
We started our Monday with half of the company's operations down because of failed charges over the weekend. Thanks again Mercury!
P.S. - This is only one example of how Mercury has gone to extreme lengths to screw their customers. I wish I was surprised by it but to be honest, I wasn't, it was just the latest of a saga of epic failures.
Mercury has been the best of the banks our team has used so far. The customer service and attention to detail is paramount.
Review of Venture Debt from Mercury
Mercury makes a diverse array of products that provide startups with the infrastructure and capital to scale their companies. Venture Debt expands on Mercury's capital offerings so startups can expand their runways.
Review of Raise DTC from Mercury
Mercury offers incredibly simple, easy-to-use, beautiful banking services.
Lot of the reviews here seem fake/shady (Say similar stuff, posted on same day, the type of word choice) But either way, Mercury so far has been working fine for me. CS seems to respond within a day or two. Initially had issues with larger payment, msged them and needed to see invoices of that larger amount to permit it. Once done, things have been working. Just sent wire to my international vendor and it seems to have gone through quicker than expected. So far so good.
You might also like
Stripe
Financial infrastructure for the internet
Investor Scout
Connect with the best investors to fund your startup in seconds
Fundraising Kit
All you need to raise a round
Ramp
Time is money. Save both.
Lance
Self-driving mobile banking for freelancers
Pitch Bear
Database of 1500+ investors to fund your startup