What do people think of Helpdesk by LabiDesk?
The community submitted 57 reviews to tell
us what they like about Helpdesk by LabiDesk, what Helpdesk by LabiDesk can do better, and
more.
What do you think about Helpdesk by LabiDesk?
Leave a rating or review for the community
4/5All time (12 reviews)
1/5
Recently (0 reviews)57 Reviews
Fantastic customer support tool, LabiDesk has streamlined our processes. Eagerly awaiting the next update!
The ease of use and robust features of LabiDesk have made a significant difference in our customer engagement. Plus, their dedication to continuous improvement is clear.
Since adopting LabiDesk, our customer support team is more efficient. Looking forward to new features!
LabiDesk has transformed our approach to customer service. The anticipation for new, promised features is high.
I highly recommend this for its ease of use and effectiveness in managing customer support.
Review of Helpdesk by LabiDesk
WORST CUSTOMER SUPPORT EVER!!!! DO NOT BUY THIS SOFTWARE. I signed up for this product through appsumo and I wasted my money. Not only does the product have glitches but their customer support is horrible. I tried to get them to activate all 3 appsumo deals that I purchased but they were not responding to me. I tried emailing them since FEBRUARY then I tried messaging them on appsumo then I went on the website and contacted them in chat on the website and they said the issue would be resolved within 24 hours. I decided to give them the 24 hours and then the next day I came back and I see that my password for some reason was not working so I went to reset my password and it tells me that there is no account with that email?!?!?!? They must have deleted my account! I am so frustrated with this company.
Aleks Bochkov@aleksbchkv
I'm sorry to hear that you feel that way, but I don't think we have you as a customer on LabiDesk. Kindly double check.
Share
You might also like
Zendesk
The #1 helpdesk software
Intercom
An AI-first customer support platform
Buffer
Make your business stand out and reach more customers on social media
Swat.io
Social Media can be chaotic. We are not.
Front
The efficiency of a help desk with the familiarity of email
Product Hunt Rank
How many times a website was upvoted on PH (Chrome ext.)