14 Owens

Hunter Owens (@Owens)

Party Leader, MLGen

Snapchat 6.1

14 Votes

Joellewenstein

Joel Lewenstein (@joellewenstein)

Product Designer, Quora

Maedko

marko edward (@maedko)

Communications

Buster

Buster (@buster)

PM, Twitter

Socialnerdia

Esteban Contreras (@socialnerdia)

Director of Strategy at Sprinklr

Evanish

Jason Evanish (@Evanish)

Product

Connor

Connor Montgomery (@connor)

Pinterest

Thomasknoll

Thomas Knoll (@thomasknoll)

CEO & trust builder at Primeloop.com

Msg

Michael S Galpert (@msg)

Founder of Superhuman

Liveink

Kevin Li (@liveink)

advisor, msgme

Ow

Owen Williams (@ow)

Weekend Editor, The Next Web

Libbybrittain

Libby Brittain (@libbybrittain)

Branch

Besvinick

Adam Besvinick (@Besvinick)

Partnerships + Biz Dev, Wanelo

Nbashaw

Nathan Bashaw (@nbashaw)

Product Manager at General Assembly

Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Related Links

24 Comments

Besvinick

Adam Besvinick (@Besvinick)

Partnerships + Biz Dev, Wanelo

Adam Besvinick

Replay? Am I opting in to letting my snaps get replayed or am I enabling the ability for me to replay snaps.

I always felt like this was an easy monetization win for Snapchat. I bet they'd make a mint if users had to pay a dime to replay a snap.
Owens

Hunter Owens (@Owens)

Party Leader, MLGen

Hunter Owens

@Besvinick You're allowing others to replay your snaps. But they're only able to replay it once a day, not continuously.
Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Ryan Hoover

According to the release notes:

What's New in Version 6.1.0
Introducing Additional Services

Smart Filters - Add data overlays to your Snaps!
Visual Filters
Replay
Special Text
Front-Facing Flash
Up to 7 Best Friends

To enable additional services go to Settings > Additional Services > Manage
Owens

Hunter Owens (@Owens)

Party Leader, MLGen

Hunter Owens

I don't think these new features were implemented very well though. A friend just messaged me and said "How do you use any of these new features?" Snapchat is supposed to be a dead simple app. They should have been enabled by default and had a brief walkthrough.
Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Ryan Hoover

I just spent 5 minutes trying to find how to use the new features to find that they must be enabled in the settings menu first. Clearly this is non-intuitive and most people wouldn't think to look there. But Snapchat isn't stupid. They probably did this intentionally to increase word-of-mouth for the same reason as their easter eggs (http://ryanhoover.me/post/61589418787/easter-egg-marketing-how-snapchat-apple-and-google).
Libbybrittain

Libby Brittain (@libbybrittain)

Branch

Libby Brittain

Data overlays? Confused in concept, but maybe not in practice.
Besvinick

Adam Besvinick (@Besvinick)

Partnerships + Biz Dev, Wanelo

Adam Besvinick

The app update notes tell you that the features can be activated in settings.

@rrhoover, I think you're giving them too much credit, frankly. These aren't meant to be Easter eggs. Replay, particularly, isn't explained at all.
Ryanlawler

Ryan Lawler (@ryanlawler)

Writer, TechCrunch

Ryan Lawler

I haven't tried the new features, but this seems pretty horrible. I can't imagine wanting to use any of these things.
Besvinick

Adam Besvinick (@Besvinick)

Partnerships + Biz Dev, Wanelo

Ow

Owen Williams (@ow)

Weekend Editor, The Next Web

Owen Williams

Most confusing implementation ever - cool ideas and big deal for the company but feels like they're fundamentally worried about changing the basics of Snapchat. Why else would you herald a "big update" but then just hide the features behind obscure names like "services" or require them to be manually enabled? The overlays are things that people have wanted for a while...
Joshm

josh miller (@joshm)

josh miller

Oh man, I couldn't disagree more.

1. They probably put it in Settings because addicted users will turn them on and test their value for everyone else. That way you can be experimental without adding feature baggage (cough cough Facebook).

2. The smart filters are great! Snapchat is about communicating about where you are - time/weather/MPH(!) with zero UI additions; how is that not a win?

3. Three more text options (for emphasis, etc.) in only a single button - great.

Joshm

josh miller (@joshm)

josh miller

I think (3) is the most ingenious part and look to other popular services to copy. For now, it's buried in Settings. In the next update, the winners will become defaults and the losers will disappear without anyone but a tiny fraction of the user base knowing.
Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Ryan Hoover

@joshm - great points and I tend to agree with you. It's incredibly non-intuitive BUT that works to their advantage by not "forcing" users to change their behavior (yet) and increase WOM (as mentioned earlier).

That said, they should have provided instruction on how to use the new features. Even after enabling, I couldn't figure out how to use filters until someone told me.
Ow

Owen Williams (@ow)

Weekend Editor, The Next Web

Owen Williams

Good point @joshm - I agree. Perhaps they're betting on early adopters trying out the features and them becoming popular over time, then eventually setting them as default in the next update. The weirdest thing to me is that they don't explain the features at all, but I'm wondering if that's on purpose in order to excite people when they discover how to use them...
Liveink

Kevin Li (@liveink)

advisor, msgme

Kevin Li

@joshm gets it
Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Ryan Hoover

TC writer, @JoshConstine, isn't a fan of replay (http://techcrunch.com/2013/12/20/selfconsciouschat/):

"A big draw of Snapchat was that once someone had viewed your Snap, it only lived on in their imperfect memory. That made sending them carefree and lightweight — something I’d without second guessing what could happen. That encouraged the silly and racy behavior Snapchat thrives on, and set it apart from other photo sharing services that create a permanent record you have to worry about."

Thing is, Snapchat isn't forcing this on anyone -- they're giving the users control of their experience and ephemerality less important than its core innovations: one-to-one-to-many and speed.

Related: http://ryanhoover.me/post/57164210793/hooking-users-one-snapchat-at-a-time
Joshelman

Josh Elman (@joshelman)

Partner, Greylock

Josh Elman

I wish you could reorder comments so @joshm appears on top. Snapchat is and always has been about word of mouth. This just extends that. If I get a snap with a new font or speed I will immediately ask "how did you do that" and let the education begin
Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Ryan Hoover

@joshelman YUP!

At the risk of sounding like a vain, self-promotional machine, I recently wrote about word-of-mouth and tactics used by Square (h/t @JaredSF), Shazam, Clarity, and others to grow. http://ryanhoover.me/post/66965594138/growth-hacking-word-of-mouth

P.S. Comment upvoting and threading is coming!
Mscccc

Mike Coutermarsh (@mscccc)

Software Engineer, Gazelle.com

Mike Coutermarsh

I'm so incredibly jealous of iphone users. Smart filters, such a cool way to communicate more about what you're doing.
Willydennis

Will Dennis (@willydennis)

Founder, Hollerback

Will Dennis

All of these updates are to encourage and enable more frequent and interesting use of Stories.

Data filters (esp time and weather) make perfect sense for adding context to a multi-snap story.

Replay actually discourages use of private messaging - not only is publishing to stories already quicker (1 button post) but the privacy advantage of messaging is now undermined.

As far as implementation, these features are for story creators aka power users - learned functionality that's quick to use makes great sense.

Overall, this signals a move towards a visual twitter / broadcast end game. Oh yeah, doubling your ad impressions with replay doesn't hurt.
Buster

Buster (@buster)

PM, Twitter

Buster

I agree with @joshm's comments and also everyone confused about replay. I think snapchat has a love/hate relationship with their product's sacred cow (friends, then stories, now replay) and think that they are stuck in a weird world where their biggest strength could also be their strongest weakness.
Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Ryan Hoover

I just published my thoughts about Snapchat 6.1 in FastCo - http://www.fastcolabs.com/3024206/is-new-spachat-brilliant-or-totally-boneheaded

h/t @owens, @joshm, @joshelman, @buster, @willydennis, @ow, @Besvinick, @ryanlawler. Discuss!
Kaz

Adam Kazwell (@kaz)

Product Manager

Adam Kazwell

"I think snapchat has a love/hate relationship with their product's sacred cow"...blog post worthy idea @buster
Rrhoover

Ryan Hoover (@rrhoover)

Product Hunt / Tradecraft

Ryan Hoover

About a month later, I'm still really digging this update. I've been getting super creative (lol) creating "snapchat art" by combining emoji's and filters. E.g.

- https://twitter.com/rrhoover/status/425322666258886656
- https://twitter.com/rrhoover/status/424313502543933440
- https://twitter.com/rrhoover/status/424803292745830400

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